Deposit Dashboard - Status Overview

The Deposit Dashboard provides specialized views and tools for managing deposit account opening applications, including checking accounts, savings accounts, CDs, and other deposit products.

Deposit Dashboard Layout

The deposit dashboard has a similar structure to the loan dashboard but with deposit-specific features:

Key Metrics

Metric	Description
New Applications	Deposit applications received today
Pending Verification	Awaiting ID verification or KYC
Ready to Open	Approved and ready for account creation
Opened Today	Accounts successfully opened
Declined	Applications declined today

Deposit Queue Columns

Column	Description
App ID	Unique application identifier
Applicant	Primary account holder name
Product	Account type (Checking, Savings, CD, etc.)
Joint	Indicates joint account applications
Status	Current application status
Verification	ID verification status
Funding	Initial deposit status
Branch	Originating branch or online

Deposit Application Statuses

Deposit applications progress through specific statuses:

Application Stages

┌─────────────┐    ┌─────────────┐    ┌─────────────┐    ┌─────────────┐
│   Started   │ →  │   Pending   │ →  │  Approved   │ →  │   Opened    │
└─────────────┘    └─────────────┘    └─────────────┘    └─────────────┘
                          │                  │
                          ▼                  ▼
                   ┌─────────────┐    ┌─────────────┐
                   │   Review    │    │  Declined   │
                   └─────────────┘    └─────────────┘

Status Definitions

Status	Description	Action Required
Started	Application begun but not submitted	Applicant to complete
Pending	Submitted, awaiting processing	Review and verify
ID Verification	Awaiting identity verification	Complete KYC/KBA
Manual Review	Requires manual review	Processor review
Approved	Ready for account opening	Open account in core
Declined	Application denied	Send adverse action
Opened	Account successfully created	Complete
Abandoned	Incomplete, no activity	Follow up or close

Identity Verification

Deposit accounts require identity verification before opening:

Verification Methods

Method	Description	Use Case
KBA	Knowledge-Based Authentication	Standard online verification
ID Scan	Document scanning	Photo ID verification
Facial Recognition	Biometric matching	ID + selfie comparison
In-Branch	In-person verification	Branch visits
Manual	Document review	Fallback verification

Verification Status

Status	Icon	Meaning
Not Started	⚪	Verification not yet attempted
In Progress	🟡	Verification underway
Passed	🟢	Successfully verified
Failed	🔴	Verification failed
Manual Review	🔵	Requires manual review

Verification Failures

If verification fails, the applicant may retry or complete verification through an alternative method. Check your institution's policy for handling verification failures.

Funding Status

Track initial deposit funding:

Funding Methods

Method	Description
ACH Transfer	Electronic transfer from external account
Debit Card	Card-funded initial deposit
Check	Check deposit (mail or branch)
Cash	Cash deposit at branch
Internal Transfer	Transfer from existing account

Funding Status

Status	Description
Pending	Awaiting funding
Processing	Funding in progress
Funded	Initial deposit received
Failed	Funding failed (NSF, invalid account)
Waived	Initial deposit not required

Joint Account Handling

Joint accounts have additional considerations:

Joint Applicant Status

Both applicants must complete verification:

Primary Applicant:    ✓ Verified
Joint Applicant:      ⏳ Pending Verification
Overall Status:       Pending

Required for Both Applicants

• Identity verification
• E-signature consent
• Funding authorization (if applicable)

Deposit-Specific Filters

Filter deposit applications by:

Filter	Options
Product Type	Checking, Savings, Money Market, CD
Verification Status	Passed, Failed, Pending, Manual Review
Funding Status	Funded, Pending, Failed
Account Type	Individual, Joint
Age (Days)	0-1, 2-7, 8-30, 30+

Deposit Actions

Quick actions available for deposit applications:

Action	Description	When to Use
Verify ID	Initiate ID verification	When verification needed
Retry Verification	Retry failed verification	After failure
Manual Approve	Override to approve	With proper authorization
Open Account	Create account in core	After approval
Send to Branch	Route to branch	For in-person completion
Decline	Deny application	Does not meet criteria

Integration with Core Systems

Account Opening

When approved, accounts are opened in the core system:

1. Click Open Account button
2. System sends data to core banking system
3. Core creates account and returns account number
4. SavvyMoney updates status to "Opened"
5. Welcome materials are triggered

Supported Core Systems

SavvyMoney integrates with major core banking systems:

• Fiserv DNA
• Fiserv Precision
• Jack Henry Symitar
• Jack Henry SilverLake
• FIS Horizon
• Corelation KeyStone

Core Integration

Your institution's specific integration determines available features. Contact your administrator for details on your core system integration.

Deposit Reports

Access deposit-specific reports:

Report	Description
Daily Applications	Applications received by day
Conversion Rate	Started vs. completed applications
Verification Success	ID verification pass/fail rates
Funding Summary	Initial deposit amounts and methods
Product Mix	Applications by product type
Abandonment	Incomplete applications analysis

Best Practices

Reducing Abandonment

• Follow up on incomplete applications
• Simplify verification process
• Offer multiple funding options
• Provide clear instructions

Improving Verification

• Ensure clear ID photo requirements
• Offer retry options for failures
• Have manual review process ready
• Track failure reasons for improvement

Efficient Processing

• Use saved filters for common queues
• Process in batches by status
• Set up alerts for aging applications
• Monitor verification queue closely

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Learn about Productivity Features to work more efficiently with deposit applications.